CRAMERBEHAVIOR LAB Built by Cramer ↗
♠ Follow-through

Defaults

Whatever happens automatically is what mostly happens.

The research, plainly

Johnson and Goldstein's famous organ-donation comparison: countries with opt-out consent showed rates near 90–100%, while culturally similar opt-in neighbors sat far lower. Same humans, same stakes — the default did almost all the work.

The receipt: Johnson & Goldstein, 2003

What it means for events

Every choice at your event has a default, designed or accidental. Pre-booked follow-ups, pre-built agendas, pre-checked sessions — the path of least resistance is the path most traveled, so build the path you want on it.

Where to run it

Meeting programs

Pre-schedule the post-event 1:1 for every qualified attendee — 'reply to move it' beats 'reply to book it' by miles.

Agenda & registration

Default attendees into the recommended track; let them customize out. Blank schedules produce blank attendance.

Follow-up cadence

Enrollment in the Day-3/10/30 sequence is automatic at registration, with a clean opt-out. The drip is the default.

Seen in the wild

The pre-scheduled-meetings model at major trade shows — where the calendar arrives already populated — is defaults doing what booths never could: attendance by inertia instead of intention.

Related concepts

All 115 concepts in the Library →

Now use it

Score your own event against principles like this one — or make the whole vocabulary official.

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