The research, plainly
Kahneman's attention research formalized it: attention is scarce, automatic, and captured by the unexpected. The novel, the contrasting, the out-of-place get processed; the anticipated gets filtered out before it reaches awareness.
The receipt: Kahneman, 1973
What it means for events
Polish is invisible. In a category where every event looks like every event, the surprising element — one genuinely unexpected moment, format, or object — captures the attention that ten competent sessions forfeit. Different gets remembered; expected gets skipped.
Where to run it
Session design
One deliberate pattern break per session: the prop, the location shift, the format violation. It becomes the session.
Environment
In a hall of LED walls, the analog thing wins. In a hall of booths, the not-a-booth wins.
Communications
The invitation that doesn't look like an invitation gets opened. Salience starts in the inbox.
Seen in the wild
Related concepts
Now use it
Score your own event against principles like this one — or make the whole vocabulary official.
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